My Story | The Journey Behind Mobile Computer Repair
A month after graduating from high school, I boarded a plane headed for Fort McClellan, Alabama, to begin my basic military training. Four months later, I found myself in Seoul, South Korea, proudly serving as a U.S. Army Military Police Officer.
Little did I know that this would be the beginning of a journey that would eventually lead me to where I am today.
While working at the Military Police Station, I managed to get myself into a little trouble by seriously messing up one of the Army’s computers. Needless to say, I panicked and desperately tried to undo what I had done! Fortunately, one of the radio operators was able to help. Together, we managed to get the computer working again. That was my very first computer repair experience!
Discovering My Passion
After leaving the Army, I began an 11-plus-year journey of discovery. During this time, I supported my growing family through various jobs in retail. I worked for several companies selling everything from movies and auto parts to toys and, eventually, computers.
No matter where I worked, I always seemed to become the unofficial “computer guy.” Whether it was fixing equipment at work or helping customers, family, and friends with their computers and electronics, people naturally turned to me for technical help.
My wife also played a big part in developing my repair skills. She was particularly good at finding creative and mysterious ways to break computers, giving me plenty of opportunities to learn!
Finding My True Calling
In 2003, the toy store I was managing announced it was filing for bankruptcy. A couple of years later, history repeated itself when another company I worked for, selling music and movies, also went bankrupt.
Although these setbacks were frustrating, they eventually opened the door to my first official job in computer repair. I joined one of the larger companies in the industry, excited that I had finally found my true calling.
Unfortunately, that excitement didn’t last long. I quickly discovered that their idea of computer repair was quite different from mine.
I wanted to become someone people could depend on for their everyday technology needs. Someone who genuinely cared about solving problems and making sure every customer walked away happy.
The company, however, seemed more focused on meeting sales quotas and adding extra products and services to every repair. For me, the priority was simple: every repair should result in a happy customer.
It became clear that this wasn’t the environment I wanted to work in. I decided to pursue my own path. Knowing I wanted to build a professional career in technology, I enrolled in college and completed my formal education, earning a Bachelor’s Degree in Network and Communications Management.
Turning a Dream into Reality
After moving back to Tennessee in 2008, I knew it was time to turn my dream into reality.
I had gained years of valuable retail experience, worked with computers, and seen firsthand what the larger repair companies had to offer. More importantly, I recognized something missing in the community: a reliable, approachable computer professional people could call when they needed help.
I wanted to be that trusted person who comes directly to your home or business, solves problems where they happen, and provides honest, personal service without unnecessary hassle.
And that’s how Mobile Computer Repair was born!
Today, my business is the result of years of hands-on experience, formal education, and a genuine passion for helping people with technology. I combine professional knowledge with a personal approach built on honesty, reliability, and strong family values.
My goal has always been bigger than simply fixing computers. I want to make technology easier, help people feel confident using their devices, and be someone my customers can count on.
After all, being a little bit of a computer superhero in someone’s day is one of the best parts of what I do!